Q8. How do I confirm my purchase order and track my package?
To check status of purchase order, please log into "My Account" and click "Order Tracking". The following link can be used to check and track shipping status.
• After shipment is processed, you will receive a shipping notice from Girl's Monday in your member e-mail. The shipping number will be included in the shipping notice, you can track the shipment process using your shipping number.
•To track package, please enter your tracking numbers onto these websites:
For orders start with 988XXXXXXXXXXX,
please track shipment on: http://www.itrack.com.tw/services.php
For orders start with GMJIXXXXXXXXX,
please track shipment on: http://system.goodmaji.com/web/shipmenthistory.aspx
For orders start with
please track shipment on: https://www.ninjavan.co/en-my/tracking
Q9. Instruction on Return of Product
• We do not provide exchange service. Please confirm colour and size of order after selecting products before completing payment. We ask for the understanding of overseas members. The member agreed on this rule when purchase order is completed.
• All overseas orders will be subject to strict quality control. Before sending the package, the package will be confirmed by second quality inspection to avoid the consumers receiving the counterfeit products. Please feel free to shop. If there are problems regarding to products, please contact our customer service via Facebook.
• Deliver the product as in original state and package with order details to the stated address within seven days. Packages after the seven-day appreciation period will not be accepted, based on the date of the shipping postmark.
• Before return, please do contact customer service for documentation. Delivery without informing our customer service will not be accepted.
• Please send the return package to the designated shipping address (at your own expense) within 7 days starting from the receipt of the return notice.
Return Recipient in Malaysia: Girl's Monday Warehouse
Address of recipient in Malaysia:
LOT 3 (Warehouse 2200sf) , Jalan Bersatu 13/4, Section 13, 46200 Petaling Jaya, Selangor Darul Ehsan, Malaysia. ( 3rd building inside Granics Holdings Sdn. Bhd., next to Honda Service Centre )
Contact number in Malaysia: