Returns and Refunds
Q1. How to apply for a change or return?
Q2. What is the meaning of return only, not exchangeable? How does it work?
Q3. Method of refund and refund period.
Q4. How do overseas buyers return parcels?
Q5. About returning parcels domestically or internationally.
Q6. What happens if a returned parcel from overseas to Girl's Monday warehouse is subject to customs duty?
Q7. What happens if a returned parcel is subject to customs duty? Who is responsible for the additional fees of returned parcels?
Q8. About the return handling rules of additional fare purchase.
Q9. Is it possible to make a new order with the refund amount?
Q10. Under what circumstances that product is non-refundable?
Q11. Can the Saved Payment Balance be refunded to personal bank account for Singapore buyers?
Q12. Can I drop off the returned item myself at Girl's Monday Malaysia warehouse?
Q13. What if there's no one at Girlsmonday warehouse upon delivery?